Privacy Policy

Introduction

At MediAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI scanner application that analyzes medicines, medical reports, and doctors' prescriptions.

Information We Collect

We may collect personal information that you voluntarily provide when using our services, including:

• Account information (name, email address, password)
• Authentication data when using third-party sign-in services (such as Google)
• Images of medicine, medical reports, and prescriptions you upload for analysis
• Analysis results and saved information from your scans
• Payment and subscription information
• Device information and usage data

How We Use Your Information

We use the information we collect to:

• Provide AI analysis of your uploaded medical documents and medicines
• Create and maintain your account
• Process subscription payments and manage credits
• Enable saving and sharing of analysis results for paid subscribers
• Improve our AI analysis capabilities and user experience
• Send you technical notices and support messages
• Respond to your comments and questions

Image Upload and Analysis

Our app allows you to upload medical content such as doctor prescriptions, medical reports, and medicines for AI analysis. We want to be completely transparent about how your data is handled:

• When you upload an image, our AI processes and analyzes it to provide you with relevant information
• We do not automatically store your uploaded images - the images are only used for immediate analysis
• Only the AI analysis response is stored if you explicitly choose to save it
• No medical data is saved in the background without your knowledge or consent

Data Storage and Security

We take the security of your medical data extremely seriously:

• All saved analysis responses are securely encrypted
• Your data is accessible only to you through your authenticated account
• We implement industry-standard security measures to protect your information
• We do not share your medical data with third parties except as required to provide our services

Subscription and Auto-Renewal

Our app offers 7 free credits for new users to try our services. After using these credits, users can purchase subscriptions on a monthly ($9.99) or weekly ($3.99) basis. Payment information is processed securely through our payment processors.

Auto-Renewal: When you purchase a subscription, auto-renewal is enabled by default. This means your subscription will automatically renew at the end of each billing period, and your payment method will be charged. You can cancel your subscription at any time through your account settings or through your device's app store subscription management. Cancellation will take effect at the end of your current billing period.

Data Sharing and Storage

Paid subscribers can save analysis results and share them with others. By using these features, you consent to us storing your uploaded content and analysis results. We implement appropriate safeguards for this sensitive information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including medical data you upload. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.